JSM Operations Icinga2 integration "host_vars_criticality" property not available under "Extra Properties"

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      Issue Summary

      JSM Operations Icinga2 integration "host_vars_criticality" property not available under "Extra Properties"

      Steps to Reproduce

      1. Setup JSM Operations Icinga2 integration in the instance.
      2. Create an alert from the integration.

      Expected Results

      The Alert created through this integration should process the property "host_vars_criticality" in the same way as it is processing few other properties like "service_state" and "host_group_names". As in, properties like "service_state" and "host_group_names" are available outside and inside the "Extra Properties" tag, however, the property "host_vars_criticality" is only available outside the "Extra Properties" tag during alert processing:

       

      Actual Results

      The property "host_vars_criticality" should be processed in the same way as other properties like  "service_state" and "host_group_names" are processed by the integration where its available outside and inside the Extra Properties tag by the integration.

      Workaround

      The property "host_Vars_criticality" can be added using smart values in any Alert field as per "https://support.atlassian.com/jira-service-management-cloud/docs/work-with-dynamic-properties/".

            Assignee:
            Unassigned
            Reporter:
            Rahul Goel
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: