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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Virtual Agent - Intent Flow Configuration
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None
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2
Current State:
At the moment, to be able to catch the user response in a field, the field should be in the request form of the request type and not hidden.
Proposed Future State:
It would be really useful if it we could select fields that are not necessarily in the request form, but in the issue view, or context for example.