Virtual Agent - Ability to use fields in the issue view/context when using the Ask for Information step

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      Current State:

      At the moment, to be able to catch the user response in a field, the field should be in the request form of the request type and not hidden.

       

      Proposed Future State:

      It would be really useful if it we could select fields that are not necessarily in the request form, but in the issue view, or context for example.

            Assignee:
            Unassigned
            Reporter:
            Bruno Moreira (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: