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  1. Jira Service Management Cloud
  2. JSDCLOUD-16536

Alerts and notifications for JSM Assets

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      Problem

      Currently there is no provision for notification and alerts related to Assets operations like:

      • Changes to attributes, objects, object types, and object schema
      • Failure or success of Assets imports

      Suggested Solution

      Add an option for notifications related to Asset operations, similar to what exists for Jira work items.

      Why This Is Important

      Delay in identifying and attending to failures causes a delay in mitigation.

      Workaround

      For Assets imports, check the View History section of an import.

      For notification about Assets updates, check the Community link

              Unassigned Unassigned
              cf3a9e2a2246 Diptajeet Datta
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                Created:
                Updated: