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Bug
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Resolution: Fixed
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Low
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None
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Steps to Reproduce:
- Create a new User Picker(Multiple User) Custom Field and assign in on Service Desk screen.
- Edit on of the Request Types fields and add the Custom Field.
- Create a new User with a Space e.g. "customer 1"
- Go to Customer Portal and create a request with a Request Type that have the Custom Field.
- Include the "Customer 1" on the field and create the request.
Expected Result:
The request will be created
Actual Result:
The request is not created and there is an error for the User Picker(Multiple User) Custom Field as seen below.
- is related to
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JSDSERVER-1639 Multiple User Picker field would not accept Username contain space
- Closed