Issue Summary

If HIPPA is enabled for the JSM product via adminHub, VSA AI Answers will not return a response.

Steps to Reproduce

1. Run a test conversation, with a working response sourced from an AI Answers KB article.
2. https://admin.atlassian.com/
3. Select the organisation
4. -> Compliance -> HIPPA -> complete enable flow

Expected Results

Conversation sources a response from KB articles as normal

Actual Results

No response is found from KB article sources.

Workaround

Turn off HIPPA for JSM