-
Suggestion
-
Resolution: Unresolved
-
None
-
1
-
When you create an alert, you can link it to a Jira Work Item that is not an Incident.
Since the Jira Work Item is not an Incident, the Linked Alerts field won't show up on the screens.
If you change the request type category of the Jira Work Item to Incident, the Linked Alerts field is available on the screens, but the alerts linked prior to this change don't show up.
Suggestion
Show the alerts linked to the Jira Work Item before changing the request type to the Incidents category in the linked alerts field.
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|