Linked Alerts always on Hide When Empty section

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    • 1
    • Severity 3 - Minor

      Issue Summary

      The Linked Alerts field is always displayed in the More Fields (Hide When Empty) section of the issue view, even when it contains values.

      Steps to Reproduce

      1. Create an ITSM JSM project
      2. Edit a request type that belongs to the Incident category
      3. Add the Linked Alerts field to the section Hide When Empty

      Expected Results

      The field is displayed in the More Fields section when it's empty.
      When values are added to the field, it's displayed in the Details section.

      Actual Results

      The field is always displayed in the More Fields section, regardless of its content.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

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            Assignee:
            Unassigned
            Reporter:
            André Sinatora (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: