Ability to schedule the virtual agent assist to automatically enable/disable on weekends or holidays

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      Problem description:

      • Customer has a requirement to enable/disable a VA assist on weekends or holiday as they want to use the assist in Slack only when there are no human agent available to work.

      Suggestion:

      • Having an ability to turn the VA on/off on a scheduled basis or through a public API would help achieve the above requirement.

            Assignee:
            Unassigned
            Reporter:
            Neha Mahajan
            Votes:
            5 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: