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  1. Jira Service Management Cloud
  2. JSDCLOUD-16281

Balanced Workload for On-call responder assignment

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      Issue Summary

      Assign issue action should support Balanced Workload for On-call schedules and rotations.

      Steps to Reproduce

      1. Create automation rule with Assign issue action, and select assigment of On-call responder
      2. There is no option to assign with Balanced Workload option.

      Expected Results

      There should be an option to assign On-call responder with Balanced workload.

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      ...

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JSDCLOUD-16281] Balanced Workload for On-call responder assignment

              Unassigned Unassigned
              36bd3fea80e3 Makarand Gomashe
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              7 Vote for this issue
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                Created:
                Updated: