-
Bug
-
Resolution: Unresolved
-
Medium
-
1
-
Minor
-
Issue Summary
When the component "Create incident" is executed in an automation rule, almost every execution is failing and throwing the error in the audit log:
Successfully created a new incident ABC-12345 Failed to link alert 123123123-5d38-4824-ae92-12341231-12V123C
Steps to Reproduce
- Have a rule with the "Alert created" trigger;
- Have the component "Create incident" and mark the corresponding checkboxes:
- If an alert triggers the rule, link the alert with the incident
- Don't create a new incident if the action has already created an open incident of the same type in the project
- Keep creating alerts until the error pops-up in the audit log
Expected Results
The alert to be linked to the just-created incident.
Actual Results
The rule fails and the alert is not linked to the incident.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available