Issue Summary

      When the component "Create incident" is executed in an automation rule, almost every execution is failing and throwing the error in the audit log:

       
      Successfully created a new incident
      ABC-12345
      Failed to link alert
      123123123-5d38-4824-ae92-12341231-12V123C
      

      Steps to Reproduce

      1. Have a rule with the "Alert created" trigger;
      2. Have the component "Create incident" and mark the corresponding checkboxes:
        • If an alert triggers the rule, link the alert with the incident
        • Don't create a new incident if the action has already created an open incident of the same type in the project
      3. Keep creating alerts until the error pops-up in the audit log

      Expected Results

      The alert to be linked to the just-created incident.

      Actual Results

      The rule fails and the alert is not linked to the incident.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JSDCLOUD-16279] Failed to link alert

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              nmohan@atlassian.com Nakul Mohan
              23948bcb7742 Jeymson Mattos
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              0 This affects my team
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                Created:
                Updated: