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  1. Jira Service Management Cloud
  2. JSDCLOUD-16269

Ability to synchronize Customer and Organization details from Assets Objects automatically

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      Issue Summary

      Since companies can store all the Customer/Agents detailed information as Assets objects.

      It would be very useful that besides offering the ability to import customer and organization details through API or CSV such information could automatically be synced from Asset objects.

      Workaround

      1) Get the Customer/Organization details data from Assets via CSV file or API (that then needs to be repurposed to fit the Customer/Organization CSV import or API).

      2) Use the API or CSV as described here to import the Customers/Organizations details data.

            [JSDCLOUD-16269] Ability to synchronize Customer and Organization details from Assets Objects automatically

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              Unassigned Unassigned
              d74b08d0bd4c Daniel Ocando Espinoza
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                Created:
                Updated: