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  1. Jira Service Management Cloud
  2. JSDCLOUD-16257

Show Description field in Assist bot messages

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    • Resolution: Unresolved
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When a ticket is created using Assist, the bot sends the message and the description field is not visible unless you click on the view button, it would be easier if the description would automatically be visible similar to when the ticket is in an approval state.

            [JSDCLOUD-16257] Show Description field in Assist bot messages

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              Unassigned Unassigned
              6842b65324be Bruno Moreira
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                Created:
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