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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Increase limit of 50 request types (per group) for Company managed JSM projects
Currently, there is a limit of 50 request types per group (Incidents, Service Requests, Changes, etc.) you can create on a JSM company-managed project.