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  1. Jira Service Management Cloud
  2. JSDCLOUD-16251

Improvement on updating "Locked Forms" and "Open Forms" value after the form updated

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      Problem Definition

      At the moment , the process of updating the "Locked Forms" and "Open Forms" value once a Form was updated takes a few seconds to update as it is processed asynchronously. Sometimes this affects the workflow conditions, which causes the users/automation not able to transition issues once the Forms are updated.

      Suggested Solution

      Improvement in the efficiency of updating the "Locked Forms" and "Open Forms" value.

              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated: