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Bug
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Resolution: Fixed
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Low
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None
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1
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Minor
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Issue Summary
Jira Service Management queues are showing the ticket description in dark blue color if it has been created through email and you have dark theme enabled.
This is restricted to emails sent from Microsoft mail clients only.
Steps to Reproduce
- Enable dark theme in your personal settings.
- Send an email from a Microsoft mail client that should generate a ticket on your service project.
- Visit a queue that shows this ticket along with its description.
Expected Results
The ticket description should show according to the screenshot's highlight:
Actual Results
The ticket description is shown in a dark blue color just like the following screenshot's highlight:
Workaround
Disabling the dark theme solves the issue.