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  1. Jira Service Management Cloud
  2. JSDCLOUD-16058

Assets Data Manager Adapter: Using a JAMF account with a special character in its password fails to get the token when the job is ran.

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      Issue Summary

      If an Adapter Job is ran with a JAMF Adapter, and the account used to authenticate to JAMF has a special character in the password, it will fail with a 401 Unauthorized Error, because it can't get the token.

      Steps to Reproduce

      1. Create Assets Data Manager JAMF Adapter with a JAMF account that has a special character in the password.
      2. Run Job configured for said Adapter.

      Expected Results

      It works and the data is pulled, as normal.

      Actual Results

      Error is returned instead:

      Failed to execute the job.

Error in requesting a token: {
"httpStatus" : 401,
"errors" : [ ]
}

      Workaround

      Use a JAMF account without a special character in the password.

            [JSDCLOUD-16058] Assets Data Manager Adapter: Using a JAMF account with a special character in its password fails to get the token when the job is ran.

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              Unassigned Unassigned
              992127aa63ec Payden Pringle
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                Created:
                Updated: