Issue Summary

• Help Center Segmentation:

Develop a structured approach to associate Customer Request Types with one or more Help Centers within the same project. This will allow for differentiated access based on user roles or categories, such as internal users (e.g., employees, internal teams) and external users (e.g., clients, partners).

• Request Type Allocation:
  Define and assign specific request types to be visible in designated Help Centers, ensuring that each request type can be configured to be accessible only by the intended audience:
  For example, internal request types such as "Report Application Bug" should be visible only on Help Center A and accessible exclusively by internal users.
  Request types like "Contact Support" should be visible on both Help Center A and Help Center B and accessible by both internal and external users.
  Request types such as "Request Sales to contact me" should be visible on Help Center B but accessible only by internal users.

• Access Control:
  Implement access controls to ensure that users can only view and submit requests relevant to their designated Help Centre and role. Internal customers should not have access to request types meant for external users and vice versa.

• Additional Requirements:
  If there are three major customers supported by a single team within one project.

If the customer wish to create separate Help Centres for each customer, each with distinct Request Types and Fields.

Despite the different Help Centers, all requests should be directed to the same project.

Additionally, ensuring that the portal link in notifications accurately reflects the portal from which the request originated is important.

Steps to Reproduce:
Currently, there is no feature in Jira to associate Customer Request Types with specific Help Centers while controlling access for internal and external users within the same project.

Expected Results: Ability to configure Help Centers such that specific request types can be associated with one or more Help Centers, with access control based on whether users are internal or external.

Actual Results: Help Centers exist for projects, but there is no built-in mechanism to restrict request type visibility and access based on user roles or categories (internal vs. external).

Workaround: Currently, there is no known workaround for this behavior. A workaround will be added here when available.