Issue Summary

Users would like the ability to add Assets information to the Customer details box. 

Expected Results

Only the following fields are supported.

From Manage Customer Detail Fields:

• Text for plain text
• Single-select dropdown to select one value from given options (you can add a maximum of 50 options)
• Multi-select dropdown to select multiple values from given options (you can add a maximum of 50 options)
• Email to add email address
• URL to add web links
• Date to add a date
• Number to add a numerical value
• Phone number to add a contact number

Workaround

Assets custom fields can be added to other areas on the request type.