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  1. Jira Service Management Cloud
  2. JSDCLOUD-15908

Include the "Add to Past" option to other Issue Types apart from Incidents

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      User Problem

      The button "Add to Past" is available for incidents when adding an internal note. This is documented in What is the indicent timelime?. It would be helpful if this option is also available for other issue types (e.g. Service Requests).

      Suggested Solutions

      Add the button "Add to Past" to other issue types when adding an internal note.

      Current Workarounds

      Currently, there is no known workaround for this behavior.

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              Unassigned Unassigned
              5c75c42fe78e Diego Vizcarra
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                Created:
                Updated: