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  1. Jira Service Management Cloud
  2. JSDCLOUD-15714

Increase Virtual Agent overall performance of JSM Chat in MS Teams and Slack

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      The overall response time of the Virtual Agent high across all channel types, and can reach around ~7s per response. Therefore, the suggestion is to optimize the response time for a better user experience.

              Unassigned Unassigned
              mdossantos Matheus
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