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  1. Jira Service Management Cloud
  2. JSDCLOUD-15706

New Request Button on the Request List view page for customers

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      As a portal customer, I would like the ability to create a Jira request directly from the Request List view page under my Request list.

      Current Behavior:
      In the customer portal -> User Profile -> Requests list -> Only Opened or shared requests for the user can be seen.
      For creating a new one, the user needs to click back on the Helpcenter button and create a request.

        1. [CHAT-63848] Ticket for ConsentAttachment on Chat 205046900134917 - Atlassian Support System 2025-01-09 at 6.29.04 PM.jpg
          [CHAT-63848] Ticket for ConsentAttachment on Chat 205046900134917 - Atlassian Support System 2025-01-09 at 6.29.04 PM.jpg
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              Unassigned Unassigned
              0e96087efcf8 Mona Singh
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                Created:
                Updated: