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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Global Configuration Page
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None
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1
As an Admin.
I've seen cases on which Keyboard Shortcuts have caused more problems and re-work than time saved.
users reassigning tickets to themselves by error is one of these examples.
I would like the ability to completely disable a single Keyboard Shortcut in my site or to disable them all if this continues to happen.
Thanks in advance.
Workaround
Block editing on closed requests or restrict this operation to a specific group.
- relates to
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JRACLOUD-84598 Enable or disable Keyboard shortcuts from Personal settings of user.
- Closed