[JSDCLOUD-15564] Add Support for additional Custom Fields in Ask for Information Step of Virtual Agent Intents - Create and track feature requests for Atlassian products.

Type: Suggestion
Resolution: Unresolved
Component/s: Virtual Agent
Labels:
None

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Problem Description

Currently not all fields are supported in the 'Ask for Information' step in Intents. According to https://support.atlassian.com/jira-service-management-cloud/docs/about-step-types-in-the-virtual-agent-flow-builder/ the supported fields are:

Supported field types

You can only use custom fields in the ask for information step. Supported custom field types include:

Date

Paragraph

Short text

Single-select

Suggested Resolution

Support other fields such as numeric fields, labels, radio button, user picker etc.

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Assignee:: Unassigned

Reporter:: Matheus

Votes:: 1 Vote for this issue

Watchers:: 2 Start watching this issue

Created:: 12/Dec/2024 4:35 PM

Updated:: 12/Dec/2024 4:35 PM