Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-15547

Ability to support more User attributes when using the Active Directory connector for Data Manager

XMLWordPrintable

    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      When using the Active Directory Connector for Assets Data Manager, several of the User attributes referenced in the following support documentation are not pulled from active directory.

      Data Manager - Active Directory Adapter

      Some of the User attributes that do not get pulled from AD include:

      • description
      • title
      • displayname

      There appears to be other User attributes and possibly attributes from other object types that do not get pulled from AD.  

      The request is to provide a way for the customer to determine which attributes should be obtained from AD.

      Steps to Reproduce

      1. Configure the adapter as described in the above documentation
      2. Note that the above mentioned fields are not retrieved from the User object/AD

      Expected Results

      All attributes, or at least those selected by the user, should be pulled into DM from AD.

      Actual Results

      Only a specific/Static set of attributes is retrieved.

      Workaround

      None at this time.

              Unassigned Unassigned
              705a5659f1d6 Bob Boursaw
              Votes:
              12 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: