A required checkbox question in the form builder will require all options for that question to be selected in order to submit the form

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    • 15
    • Severity 3 - Minor
    • 84

      Issue Summary

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Go to the JSM form builder
      2. Create a form with a checkbox question and add some options
      3. Set the question as required 
      4. Add that form to a request type
      5. Create a request with that type on the portal create request screen
      6. All options on the form need to be checked to allow submission

      Expected Results

      User should not have to check all options to submit the form

      Actual Results

      User sees validation error for the check box question.

      Workaround

      The JSM agent can open the form for customer edits. The reporter can submit the form from the portal view screen without having to check all the boxes.

            Assignee:
            Akriti Bhusal
            Reporter:
            James Kirk (Inactive)
            Votes:
            30 Vote for this issue
            Watchers:
            35 Start watching this issue

              Created:
              Updated:
              Resolved: