When using the JSM Portal search to find a Request Type the search returns request types from other JSM projects

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When using the JSM Portal search for example:
      https://site-name.atlassian.net/servicedesk/customer/portal/12?q=broken

      to search a Request Type, the search returns request types from other JSM projects instead of just from the JSM Project it was run.

      Steps to Reproduce

      Run a GET request to the https://<site-name>.atlassian.net/servicedesk/customer/portal/<portal-id>?q=<seach-pattern>

      Expected Results

      The search only retrieves values from the <portal-id> used.

      Actual Results

      If the <seach-pattern> is common to several portals the search will retrieve Request Types from different JSM projects.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

              Assignee:
              Unassigned
              Reporter:
              Roger B. (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: