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Type:
Bug
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Resolution: Timed out
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Priority:
Medium
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Component/s: Customer Portal - Search
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1
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Severity 3 - Minor
Issue Summary
When using the JSM Portal search for example:
https://site-name.atlassian.net/servicedesk/customer/portal/12?q=broken
to search a Request Type, the search returns request types from other JSM projects instead of just from the JSM Project it was run.
Steps to Reproduce
Run a GET request to the https://<site-name>.atlassian.net/servicedesk/customer/portal/<portal-id>?q=<seach-pattern>
Expected Results
The search only retrieves values from the <portal-id> used.
Actual Results
If the <seach-pattern> is common to several portals the search will retrieve Request Types from different JSM projects.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available.