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Suggestion
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Resolution: Unresolved
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None
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1
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3
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Issue Summary
Customer would like the ability to be notified when there is a Responder/Participant missing in an Escalation/Schedule within Operations:
This happens when a user is deactivated and they are part of an Escalation or Schedule which leaves them in a broken state and the Team admins do not get notified for such unless they manually check the configuration.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available