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  1. Jira Service Management Cloud
  2. JSDCLOUD-15491

Assets Automation: Create Object Action - When there are more than 25 Object Types in the dropdown for selecting the Object Type to create the Object in, populating the field with a value outside of those 25 results in the value disappearing in the UI.

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      Issue Summary

      When using a Create Object Action, you have to select the Schema, then the Object Type to create an Object in. For the Object Type Dropdown, the dropdown populates with the first 25 Object Types alphabetically. You can search for the rest by typing into the Field, and if you select one that's past those first 25 in the list, the Field will populate with that Object Type's name briefly before disappearing. This is a UI issue, as the actual value in the Field is still the selected Object Type.

      Steps to Reproduce

      1. Configure the Create Object Action in an Automation Rule while having >25 Object Types in the selected Schema.
      2. Filter for an Object Type that's not in the initial dropdown and select that one.

      Expected Results

      The selected Object Type will visually remain in the Field.

      Actual Results

      The selected Object Type will disappear from the Field, making it appear like it has no value, even though it does have a value. This can be verified by saving & exporting the Automation Rule. The JSON for that Action will have the correct Object Type.

      Workaround

      There is no workaround. There is not an issue with saving the Rule and letting it run as normal, as this is a UI bug, not a functionality bug.

              Unassigned Unassigned
              992127aa63ec Payden Pringle (Inactive)
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