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  1. Jira Service Management Cloud
  2. JSDCLOUD-15471

The Language support section displays "1 section needs review" due to missing default translation for "Approval required" customer notification

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Language Support
    • None

      Issue Summary

      Under Language Support, we see "1 section needs review" besides the added language even if the UI does not show any pending translations(no orange warning icon beside any category)

      Steps to Reproduce

      Have not been able to find what exactly triggers this behaviour, could be due to migration or creating project share settings with an existing project

      Expected Results

      We should be able to see an orange warning icon beside section "Approval required" under "Customer notifications"

      Actual Results

      All the translations have been added and confirmed and there are no pending translations

      Workaround

      We have seen that Approval required notification do not get reflected under Language support. Go to Project settings -> Customer notifications and check if Approval required notification has content, if not, add some content or click Revert to default underneath the content box. If there are existing content, update the content by adding a space or something.

              Unassigned Unassigned
              yqin Yuting Qin
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                Created:
                Updated:
                Resolved: