Drag and drop a field in JSM form not working

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    • 2
    • Severity 3 - Minor
    • 4
    • Warranty

      Issue Summary

      Drag and drop a field in Jira service management form seems not working.

      Steps to Reproduce

      1. Go to a form in Jira service management project
      2. Drag and drop a field

      Expected Results

      We should be able to reorder the field using drag and drop function. Nothing happened when click the Reorder field.

      Actual Results

      Filed is not moving when drag and drop.

      ...
      

      Workaround

      Use key board shortcuts to copy/paste.

        1. Edit form - With Assets custom field - Jira - 27 November 2024.mp4
          157 kB
          Kalpa Pushpakumara
        2. image-2024-11-27-11-35-43-452.png
          39 kB
          Kalpa Pushpakumara

            Assignee:
            Hanh Pho
            Reporter:
            Kalpa Pushpakumara (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: