As a JSM User, I would like the functionality of the Approvals field to encapsulate user groups so that I can search for requests that need to be approved by users within an approver group

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Approvals
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      Problem Definition

      The current JQL variables allow searching approvals as described in this page: https://support.atlassian.com/jira-work-management/docs/advanced-search-reference-jql-fields/.

      The approvals field is not able to reference user groups when combined with a function such as pending().

      The pending("") and pendingBy("") option only allows for issues to be displayed that still require approval, or still require approval by a defined set of users, though it is not possible to display the search results when referencing a user group.

      Doing so would allow for reporting on this field to be put in place, as well as extend the possibilities within the issue navigator to see the actual approval status of a request

      Workaround

      The current workaround is to list all users within the user group within the JQL function, though this is not flexible as users within user groups may change.

      The limitation with this workaround is that I may not know all users within the user group and therefore need to rely on an admin or an informed user for this information.

              Assignee:
              Unassigned
              Reporter:
              Toyosi O (Inactive)
              Votes:
              6 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated: