Satisfaction (CSAT) feedback request should be private in JSM Chat

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      Issue Summary

      Currently, when the CSAT is requested as a public message in the Slack thread when the issue closes and anyone (including the agents) can give the rating.

      Expected Results

      The satisfaction (CSAT) feedback request to be shared as a private message in the slack thread or as a DM to the participants or the reporter of the issue.

              Assignee:
              Unassigned
              Reporter:
              MGM
              Votes:
              8 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: