Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-15339

Filter by "Created" field on Report fails

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • Reports
    • None

      Issue Summary

      When you try to filter by "Created" field on a Series on a Report, it fails. What ends up happening is the full page refreshes

      Steps to Reproduce

      1. Go to Service Project > Reports
      2. Create a new report
      3. Click "Add Series", in the screenshot we used one of the SLAs series
      4. Add filter by "Created" field and use any values
      5. Page would refresh instead

      Expected Results

      The Series should be filtered by the values added to the field

      Actual Results

      The page refreshed and the field cannot be used to filter the series.

      Workaround

      • Change the series filter to "JQL" mode.
      • Manually change the date values as needed.
      • Change back to "Basic" mode (here it should be already reflecting the value from the manual change).
      • Save the series.
      • Save the report.

              Unassigned Unassigned
              61184d61a42c Nadhila Savira (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated: