Copy attachment from Alert is not working

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    • Severity 3 - Minor

      Issue Summary

      Copying attachments from alerts to issues is not working using Automation with all triggers including manual

      Steps to Reproduce

      1. Create an automation in Operations using either alert triggers or manual triggers
      2. Add create issue action in automation and select copy attachments from trigger issue/current issue.

      Expected Results

      Attachments should be copied to the newly created issue

      Actual Results

      Issue is created but attachments are not copied

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Screenshot 2024-11-05 at 12.26.33 PM.png
          319 kB
          Rejaine Lima
        2. Screenshot 2024-11-05 at 12.35.11 PM.png
          154 kB
          Rejaine Lima
        3. Screenshot 2024-11-05 at 12.35.16 PM.png
          162 kB
          Rejaine Lima

            Assignee:
            Makarand Gomashe
            Reporter:
            Mikhael Markov
            Votes:
            2 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved: