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  1. Jira Service Management Cloud
  2. JSDCLOUD-15232

Export JSM Chat conversations as attachments.

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • JSM Chat
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      It would be great if JSM Chat conversations could be exported as an attachment once the conversation/request is completed. Similar to the Forms feature, once the Form is submitted and attached as a PDF file to the request. Currently, the conversation is only stored in the "Comments" section of the request.

      Customers may want to download the conversation from the portal for easy sharing or easy access.

              Unassigned Unassigned
              6866bc1ee70f Rodrigo Henrique (Inactive)
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                Created:
                Updated: