Issue Summary

The Developer Escalations screen does not load when the project key is a reserved word used in JQL

Steps to Reproduce

1. Create a project where the project key is a reserved word used in JQL like ASC
2. Turn on the developer escalations feature and try to access the developer escalations screen

Expected Results

The screen loads without any errors

Actual Results

An error page is shown as follows:

The below exception is thrown in the console logs:

{
    "errorMessages": [
        "Error in JQL Query: Expecting either a value, list or function but got 'ASC'. You must surround 'ASC' in quotation marks to use it as a value. (line 1, character 11)"
    ],
    "errors": {}
}  

Workaround

Project Key can be changed as explained here

https://support.atlassian.com/jira-cloud-administration/docs/edit-a-projects-details/