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  1. Jira Service Management Cloud
  2. JSDCLOUD-15081

Use ChatOps features on request categories other than Incidents

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, the ChatOps features (create chat/meetings directly from a request) are only available when using requests from the "Incident" category.

      It would be nice if these features were also available in different categories such as "Service Requests" and "Changes".

              Unassigned Unassigned
              6866bc1ee70f Rodrigo Henrique (Inactive)
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                Created:
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