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  1. Jira Service Management Cloud
  2. JSDCLOUD-14870

Moving (drag-n-drop) an Asset-linked field in form builder causes the field to lose its link with the Jira field

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Forms - Builder
    • None

      Issue Summary

      This is reproducible on Data Center: (no)

      Steps to Reproduce

      1. Create a form or edit an existing form using form builder.
      2. Add an asset field.
      3. Link the asset field to an Asset custom field.
      4. Add another field below
      5. Move (Drag-n-drop) the asset field.
      6. The Linked Jira Field is shown as Do not link.

      Expected Results

      After moving, the asset field still has a link to a Jira field.

      Actual Results

      After moving, the asset field lost its link with a Jira field.

      Workaround

      Re-link the field with a Jira field after moving.

              hphoquan Hanh Pho
              026afc37a46c Diego Borba (Inactive)
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                Created:
                Updated:
                Resolved: