Add Labels/Grouping for Canned Responses

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Canned Responses
    • None
    • 1

      It would be great to add labels/grouping features for canned responses. 

      This will help in situations where multiple teams are working in the same JSM instance and need to separate their canned responses. 

      Currently, we are organizing canned responses by naming convention. However, this has an impact for team's that come later alphabetically. They have to click "show more" until they locate their canned response. 

      Having labels can allow for easier filtering of a team's canned responses. 

            Assignee:
            Unassigned
            Reporter:
            Abraham Mengistu
            Votes:
            8 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: