Issue Summary

Restricting Request Types to any group will cause Assist to fail to create ticket, even if the user is on the group.
https://support.atlassian.com/jira-service-management-cloud/docs/add-or-remove-restrictions-on-request-types/

Steps to Reproduce

1. Go to Project Settings > Request Types
2. click on the lock icon and select a group
3. Go back to the Slack Request Channel and try to create a ticket

The request type is also not displayed on the Assist home app button, even if the user who clicks is on the group selected when restricting the Request Type.

Expected Results

The ticket would be created if the user is on the group selected when restricting the Request Type.

Actual Results

Assist fails to create the ticket with the following error:

Something went wrong. We were unable to create a ticket. We've notified the agents for this channel.Share this error ID with support: f1c2f4dc5ea64824b24e7901214a3618 

Workaround

No workaround for this at the moment.