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  1. Jira Service Management Cloud
  2. JSDCLOUD-14602

Incorrect status updated after a failed transition and requires page refresh to show correct status.

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    • Icon: Bug Bug
    • Resolution: Won't Fix
    • Icon: Low Low
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      Issue Summary

      Incorrect status is shown after a transition with failed validation.

      This is reproducible on the cloud: Yes (Not on all sites)

      Steps to Reproduce

      1. Configure a transition with a validator.
      2. Transition the issue such that the validation fails.

      Expected Results

      The status should revert back to the original status along with the error for failed validation.

      Actual Results

      A random status is shown initially after the failed transition.

      Workaround

      The user will need to refresh the page to show the correct status.

              Unassigned Unassigned
              4e832f0f7b6e Bhavin Rathod
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                Created:
                Updated:
                Resolved: