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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Permissions & Roles - Customers
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None
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4
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6
Current Behavior
Currently, in order to create a read-only user for Jira Service Management, this requires a Jira license to be granted to the user.
Desired Outcome
It would be helpful to have the ability to grant users read-only access without consuming a license so that those users can view tickets within a project.