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  1. Jira Service Management Cloud
  2. JSDCLOUD-14582

Instruction field in Language support settings page not rendering the correct size

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      Issue Summary

      The Instructions field in the Request Type settings allows the user to enter multi-line text. However, for translations of the Instructions field, the textbox does not render the correct size when its equivalent in the other language has a text with multiple lines. For example:

      Steps to Reproduce

      1. Go to a JSM Project 
      2. Open Project Settings > Request types > Select a request type > add multi-line text for Instructions field
      3. Open Project Settings > Language Support
      4. Add any language : French for example.
      5. Once added , open translation settings for French language (Select French > Request types > Emailed Requests ( Example ) in the sidebar).
      6. Enter a translation for it. For example, use German translation for Instructions field.

      Expected Results

      The Instructions field should render an equivalent (or similar) size of the text to be translated.

      Actual Results

      If the Instructions field of the initial language includes multiple lines of text, the textbox to add the new translation in the "Request Types" sections in "Language Support" will render in a small size and expand until you click and hit "Enter."

      Workaround

      Click on the textbox and hit the Enter key to expand the textbox size of the Instructions field.

              Unassigned Unassigned
              ad5abbdc65b1 Marco Velasco
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                Created:
                Updated:
                Resolved: