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  1. Jira Service Management Cloud
  2. JSDCLOUD-14580

Forms: Exporting PDFs and XLSX shows incorrect date format

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      Issue Summary

      When exporting a Form, the date field will show the incorrect format.

      Steps to Reproduce

      1. Create a form with a date picker field.
      2. Add the Form to an issue.
      3. Select a date (the format will be MM/dd/yy)
      4. Submit the form.
      5. Download the PDF and XLSX.

      Expected Results

      The date format should show based on user locale, JSM project language or Jira system locale.

      Actual Results

      The date is always exported as DD/MM/YYYY.

      Workaround

      Use Multilingual feature to force a locale. Create at least one translation and make it available for customers. The form will then take the primary language if a translation is not available, otherwise it will take the translated language.

              c903f7e42e75 Tyler Wang
              adaluz Angélica Luz
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                Created:
                Updated:
                Resolved: