Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-14576

Inability to support multi line text in translated portal

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Language Support
    • None

      Issue Summary

      The translation tool doesn't allow line breaks anymore on the description of the portal. The translation shows it all in a single one-liner

      Steps to Reproduce

      1. Go to Project settings - Language Support - Choose the desired Language - Portal Content
      2. In the Portal Content copy the same formatting as on: Project Settings - Portal Settings - Portal Configuration - Introduction Text

      example format for multi-line:

      *Opening Hours:*
      *Monday to Friday from 9:00 am until 6:00 pm*

      Expected Results

      The portal description should appear in multi-line for the default language and translated:

      Opening Hours:
      Monday to Friday from 9:00 am until 6:00 pm

      Actual Results

      In the translated portal it shows as a single line:

      Opening Hours: Monday to Friday from 9:00 am until 6:00 pm

      Workaround

      Use backslash for multi-line:

      \\Opening Hours:\\ \\Monday to Friday from 9:00 am until 6:00 pm\\ 

       

              awinterflood Alison
              3c599440d2f9 Igor Stojkovic (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: