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  1. Jira Service Management Cloud
  2. JSDCLOUD-14490

Automation rules using 'Approval required' trigger to be executed even if Approvers field is empty

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      As of now, automation rules using the 'Approval required' trigger will only be executed when an issue is created having at least one approver, or when an approver is added to the issue.

      Suggestion

      This trigger should recognize when an issue requires approval even if there are no approvers added, based on the workflow configuration.

              36bd3fea80e3 Makarand Gomashe
              vromero Victor Romero
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