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    Bug 
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    Resolution: Won't Fix
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    Low 
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        Severity 3 - Minor
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Issue Summary
On a Jira Software project, the On-call responder option in the Assign Issue Action Component in Automation triggers an error if the conditions below are met:
- Actor is set as Automation for Jira OR user creating the rule doesn't have a JSM license
Automation For Jira doesn't have permission to access Opsgenie in the above scenario, which causes the rule to fail.
Steps to Reproduce
- Go to a Jira Software project;
- Go to Project Settings > Automation;
- Create an automation rule with the Assign Issue action;
- Select the On-call responder assignment of tickets in the action;
- Try to Select the team
Expected Results
You can select available teams from Opsgenie
Actual Results
An error message is displayed:
"Failed to retrieve selections, please refresh the page and try again."
Workaround
Change the Automation Rule Actor to a user with access to both JSM and Opsgenie.