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  1. Jira Service Management Cloud
  2. JSDCLOUD-14444

Approvals smartvalue data should be treated as list

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      Problem Definition

      Currently, approvals smartvalues data are not treated in automation for Jira, and we can't iterate in them using list functions or advanced branching features. See the example below of the {{approvals.approvers}} smartvalue:

      Suggested Solution

      Convert the approvals smartvalues to lists as they should be.

        1. image-2021-10-12-18-26-07-441.png
          image-2021-10-12-18-26-07-441.png
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              Unassigned Unassigned
              bd0e47de2684 Yuri Moura (Inactive)
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                Created:
                Updated:
                Resolved: