Issue Summary

When doing a list operation on the approvers list of a Jira Service Desk issue, the result is not what the user configured.

Example template code:

Steps to Reproduce

1. Create a rule with Issue Create trigger
2. Try to retrieve below smart values in Add comment action

   <ul>
   {{#issue.customfield_10027.approvers}}
   <li>
   {{approver.displayName}} - {{approverDecision}}
   </li>
   {{/}}
   </ul>
   

Expected Results

Thomas - Approved
Anna - Pending

Actual Results

Thomas, Anna - Approved, Pending

Workaround

Steps: Follow the syntax below to iterate over approver list

<ul>
{{#issue.customfield_10003}}
{{#approvers}}
<li>
{{approver.displayName}} - {{approverDecision}}
</li>
{{/}}
{{/}}
</ul>

Reference documentation: Automation smart values