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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Operations - Alerts - API
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None
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3
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7
The 'GET alert' API call in Opsgenie provides a report field that includes the users who acknowledged and closed the alert and the timestamps of those actions.
However, the JSM-Operation API response doesn't include this field.
"report": { "ackTime": 15702, "closeTime": 60503, "acknowledgedBy": "agent_smith@opsgenie.com", "closedBy": "neo@opsgenie.com" }
Apis documentation
Why is it required?
Knowing who has acknowledged and closed an Alert is crucial.
This affects any built integration that was built using the Opsgenie API and needs to be migrated to JSM Operations API